Returns & Exchanges
At Jordan Fabrics, we want you to be completely satisfied with your purchase for your home sewing projects. If you are not happy with your order, we accept returns on uncut fabric and unopened notions within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully fold your uncut fabric and place it along with any unopened notions in their original packaging to ensure items remain clean and undamaged during transit.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse in Grants Pass, Oregon.
Receive Your Refund
Once our team inspects the returned items to confirm they are in original condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing